Prescriptions

Non-urgent advice: Order Prescriptions on the NHS App or Website

Please note an account / login is required.

To create an account, follow the 2nd link below. 

Find out more / download:
https://www.nhs.uk/nhs-app/  

Login or sign up using the website:
https://www.nhsapp.service.nhs.uk/login 

Non-urgent advice: Order Prescriptions using SystmOnline or Airmid

Please note an account / login is required.

To create an account, you need to contact the practice. 

SystmOnline Login:
https://systmonline.tpp-uk.com/ 

Airmid (The SystmOnline App): 
https://tpp-uk.com/products/airmid/ 

Non-urgent advice: Order Prescriptions using an Online Form

Please note an account / login is not required.

Using the link below, choose medication query and fill out the appropriate form:
https://systmonline.tpp-uk.com/2/OnlineConsultation?OrgId=A81027 

Emergency Medication Requests

We have been experiencing an increased demand for 'urgent' prescriptions. Unfortunately, we are not able to accommodate this unless the medication is listed on the Emergency Medication List below, which has been approved by the GPs.  We must follow this guidance.

Please Note – Medications available OTC should be purchased until prescription is available.

Medication

Examples and exclusions

Adrenaline Pens

Jext, EpiPen and Emerade

 

Anticoagulants

Warfarin, edoxaban, apixaban, dabigatran, rivaroxaban, heparin injections.

 

Antibiotics (already on Repeat Prescription)

Azithromycin

 

Cardiovascular (Heart) Medicines

Glyceryl Trinitrate (GTN), Beta-blockers (unless for anxiety), Amiodarone, Digoxin, Flecanide and Furosemide.

 

Diabetes Medications (excluding metformin)

Insulin, needles, test strips, gliclazide, sitagliptin etc.

 

Contraceptives

Please only supply 28-days medication if Pill Check overdue.

 

Epilepsy Medications

Carbamazepine, sodium valproate, phenytoin, levetiracetam, lamotrigine, gabapentin (if taken for epilepsy) and pregabalin (if taken for epilepsy)

 

Immunosuppressants

 

Azathioprine, tacrolimus (oral), methotrexate and ciclosporin.

Medication for palliative patients

 

Morphine, hyoscine, levomepromazine, midazolam and cyclizine injections.

Medication prescribed acutely that the patient has been unable to obtain, and an alternative is requested.

 

Mental Health Drugs - Antipsychotics

Amisulpiride, aripiprazole, haloperidol, lithium, olanzapine, quetiapine, risperidone.

 

Parkinson's Disease Medication

Co-beneldopa, co-careldopa, cabergoline, pergolide, ropinirole, selegiline, pramipexol, entacapone, opicapone, apomorphine (and pump supplies/equipment)

 

Respiratory (Lung) Medications

Salbutamol, terbutaline and combination inhalers.

 

Steroids (Long term and already on Repeat Prescription)

Hydrocortisone (oral), prednisolone and fludrocortisone. 

 

Medication Queries

If you have a query regarding a current medication, you can:

  • Call the practice on 01642 745800
  • Submit an online request - Click here, choose "Medication Request" and fill out the appropriate form.
  • If you are unable to order your prescriptions online, you can complete a written request by coming to the practice and speaking to the reception team.
  • Please note that we are unable to prescribe requests from other services (e.g. hospital discharge) without the appropriate documentation. 

Need to find a local pharmacy? Use the NHS Pharmacy Finder: https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy 

Prescribing over-the-counter medicines in nurseries and schools

GPs are often asked to prescribe over-the-counter medication to satisfy nurseries and schools. This is a misuse of GP time, and is not necessary.

​Non-prescription or over-the-counter medication does not need a GP signature or authorisation in order for a school, nursery or childminder to give it.

Click this link for more information: Prescribing over-the-counter medicines in nurseries and schools (bma.org.uk)

Electronic Prescription Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription.
  • collect your medicines from the same place most of the time or use a prescription collection service now.

 It may not be if you:

  • don’t get prescriptions very often.
  • pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy. a dispensing appliance contractor (if you use one).
  • your dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information please visit https://digital.nhs.uk/services/electronic-prescription-service 

Page last reviewed: 23 February 2026
Page created: 20 March 2023